For any service performed by our esthetician
Your appointment(s) are very important, it is reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least a 48 hour notice for cancellations.
We Enforce a 48 Hour Cancellation Policy
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed a few days in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.
❄️ Your card on file will be charged a $25 fee if you cancel less than 48 hours of your appointment.
❄️ Your card on file will be charged a $25 fee if you NO SHOW your appointment the day of.
❄️ A 50% deposit of the service will be charged for anyone who has cancelled or rescheduled within 48 hours more than 3xs.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our esthetician's schedule filled, thus better serving everyone. Our SPA policy is verbally told to each client when booking and is included on appointment email confirmation.
As a courtesy, we will call/text to confirm your service appointments a few days prior to your appointment date. However, if we are unable to reach you, and can only leave a message/text, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.
We appreciate your business.
Thank you for supporting small & local!